Privacy Policy

Privacy Policy for Diamond Energy Consulting
Effective Date: 30/04/2026

1. Introduction

Diamond Energy Consulting (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website (https://diamondenergyconsulting.co.uk) or engage with our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Diamond Energy Consulting operates as an energy consultancy service. The associated registered entity is:

Diamond Energy Consulting

If you have any questions about this policy or your data, you can contact us at:
Email: enquire@diamondenergyconsulting.co.uk
Phone: 07377465255

3. What Personal Data We Collect

We may collect and process the following types of personal data:

• Identity      Data: Name, company name, job title
• Contact      Data: Email address, phone number, address
• Technical      Data: IP address, browser type, device information
• Usage      Data: Information about how you use our website
• Marketing      Data: Preferences for receiving communications

4. How We Collect Your Data

We collect data in the following ways:

• When      you fill out contact forms on our website
• When      you communicate with us via email or phone
• When      you use our services
• Automatically      through cookies and analytics tools

5. How We Use Your Data

We use your personal data to:

• Respond      to enquiries and provide requested services
• Deliver      energy consultancy services (e.g. surveys, reports)
• Improve      our website and user experience
• Send      relevant communications (where consent is given)
• Comply      with legal obligations

6. Legal Basis for Processing

We process your data under the following lawful bases:

• Consent     – where you have given clear permission
• Contract     – to fulfil our services to you
• Legal      obligation – to comply with applicable laws
• Legitimate      interests – to operate and improve our business

7. Sharing Your Data

We do not sell your personal data. We may share your data with:

• Professional      advisers (e.g. accountants, legal advisors)
• Service      providers (e.g. IT hosting, analytics platforms)
• Regulatory      authorities where required by law

All third parties are required to respect the security of your data.

8. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil      the purposes it was collected for
• Meet      legal, accounting, or reporting requirements

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access      your personal data
• Request      correction of inaccurate data
• Request      erasure (“right to be forgotten”)
• Restrict      or object to processing
• Data      portability
• Withdraw      consent at any time

To exercise your rights, please contact us using the details above.

10. Cookies

Our website may use cookies to enhance user experience and analyse traffic. You can control or disable cookies through your browser settings.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

12. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those external sites.

13. Changes to This Policy

We may update this privacy policy from time to time. Updates will be posted on this page with a revised effective date.

14. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

https://www.ico.org.uk

15. Contact Us

If you have any questions about this policy or your personal data, please contact:

Email: enquire@diamondenergyconsulting.co.uk